reached out several times to have a new pair shipped while on vacation in Cancun I was using these for my everyday shoes for breakfast and lunch runs I definitely love them but the strap died on me after 5 minutes of wearing them but they were absolutely pretty when the sun is shining plastic inside not uncomfortable and not comfortable either there okay to stand still in for pictures no response from fashion Nova via email or phone call received definitely waisted money I’m not rich yet still broken in my closet