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Chic And Unique 'J' Necklace - Silver
CLP $2,500
CLP $6,000
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Chic And Unique 'J' Necklace - Silver | Add to Bag

Chic And Unique 'J' Necklace - Silver

CLP $2,500
CLP $6,000
Comp. value
2/5
review
Runs Small
True to size
Runs Large
Customer Service Horrible
Fashion Nova mis-labeled my shipping address for two orders. Both packages were returned to Fashion Nova (I live on the East Coast). I tried calling Fashion Nova no one ever answered, nor could I leave a voicemail message. I emailed Fashion Nova 5 times before I finally received a response. I was told that my packages could have been stolen, even though my post office informed me that my packages were returned due to the shipping label address being inaccurate, which I wrote in the initial email. Fashion Nova informed me that I would have to reorder what I initially ordered. When I inquired about how I would be refunded Fashion Nova did not respond. I emailed Fashion Nova 3 more times before I finally received an email stating I would receive a store credit. I received the credit a month later for one of the orders. I have yet to receive my store credit for the other order and it’s been 2 months.
Ja
Jasmine C.
January 13, 2019

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